Friendly service! I appreciate the drop off at work. Also, I the love the video showing and explaining the good and bad discovered on the inspection. The video was helpful in making decisions
Brought my Beetle in for a routine oil change and tire rotation. As usual, Tim Pendergrass made sure everything was to my satisfaction. He and his service guys do an outstanding job. He is the main reason I’ve been coming back for 6 years!
I’ve been a VW customer since before its current owners but definitely since the current owners have I had extraordinary service. I own a ‘13 Tiguan and only recently have had major issues with its age. I’m always able to call Tim or Greg to be taken care of. If it’s something either can’t answer at that time the question is answered by the end of the work day. I cannot say enough about the service I receive. Being a working, single mom their help with my safe transportation means a lot. I won’t go any place else for even my oil changes.
Took my car into the service department, because the low tire indicator keep coming on after I pumped air into all tires two days in a row. The service people in a professional and kind manner took down my information, had the shuttle to drop me off at work and pick me up. Tim called before picking me up to let me know the problems and to find out what I wanted to happen. Tires are working perfectly today without having to be aired up. Thank you to the service department team. ?
John Hensley was great to work with, very thorough with details about the vehicle, as well as the service department details. Finance was very quick and thorough as well. I would highly recommend this dealership if you are looking for a new vehicle!
Great service department. They always go out of their way to provide world class customer service!
Excellent service. Went to do some window shopping and left with a new car.
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