Customer Testimonials

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DealerRater Apr 7, 2020

I went up there with no intent to buy with $500 disposable income that I can play with they managed to show me a 2017 Volkswagen Jetta 1.4 turbo with a 5-speed I love that car I got a great deal I got it for $303 a month but the salesman and the other kind of pushy but other than that to polite

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DealerRater Aug 18, 2016

I went in for a used car, but because of the staff's hard work I got a brand, new Golf Sport Wagon. I love my car.

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DealerRater Aug 13, 2015

Tad Rensel was great! He had great repoir with me and my son. He was knowledgable and all attentive to my needs. Good deal on a great car,Thanks Tad!

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DealerRater Dec 20, 2014

I had a great experience at North Point VW. They were very helpful thru the entire process. I Will definitely recommend them to family and friends.

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DealerRater Oct 11, 2012

This is my 3rd car that I've bought from North Point Mazda. And I have always had great experience here. I have dealt with Russell Norris who is a great salesman twice! I would recommend anyone to this dealership, customer satisfaction is guaranteed!

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DealerRater Oct 6, 2012

Melvin took the time to listen to what I was needing and to explain the quality of car I was looking for. He also gave me options and didn't push anything I didn't want. He was very friendly and seemed concerned about my situation! I purchased a great car at a great price thanks to his help!

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DealerRater Oct 1, 2012

This is the third car that I have bought from here. Russell Norris has sold me two cars. I am very pleased with my new car. He is a very helpful and caring person. I would recommend him to anyone and I believe that he is the best salesman at North Point Mazda. If were to rate him on a scale of 1-10, he would definitely get a ten from me!

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DealerRater Sep 18, 2012

I went in looking at a used car and ended up buying brand new! Got way better of a deal than I ever imagined. Russell was very helpful and made sure to check that I was comfortable and understood everything. Very happy!!

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DealerRater Jul 13, 2012

The salesperson gave very good customer service. He is knowledgable about the procducts that he sells. He uses a specific test-drive route that reflects various types of driving which better shows how the car performs. He made sure that all model vehicles inquired by the customer were available or not, including different colors and types of transmissions. He went through all included information that comes with the vehicle that one usually keeps in the glove compartment. In addition, the salesperson gave a tour of the service department and introduced the persons who will be contacted for future service including the ...

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DealerRater Jun 5, 2012

I love the Grand Touring Mazda CX9. Just purchased my second one. I had bought one in 2007, the first year they came out and have thoroughly enjoyed it. The new 2012 CX9 has many improved features that the 2007 didn't have, so I fully expect to keep it a long time. Navigation is very user friendly, love the backup camera and the blindspot alarm as well as the integration of the sound system with my ipod and iphone. The cd for the navigation is now upfront and easier to get to a much improved feature. The steering wheel controls for the ...

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DealerRater May 29, 2012

Mike Keach was friendly and very helpful. I would definitely recommend him and North Pointe Mazda to my friends and family! He described what was happening every step of the way so I knew what to expect. They were able to get an excellent finance rate and easy payments for the car of my dreams!

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DealerRater May 25, 2012

Joseph Acevedo and the Staff at North Point Mazda VW worked very hard to accomadate my search for a new vehicle. From the test drive to the end purchase, they were extremely helpful and went out of their way to assist me with every question and concern I had. I would highly recommend this dealership to anyone, and would say it was definitely worth the drive from South Texas to do business with North Point.

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DealerRater May 10, 2012

I have owned 3 Mazda's, now 4. I love the craftsmanship, and I love "my" dealership, NorthPoint Mazda! The last two Mazda's I have purchased have been from them, through Russell Norris, a salesman there. I still have my RX-8 which I love and purchased from Russell. I just purchased a 2012 Miata from Russell there at North Point! I would not go anywhere else. They have the best service, even after the sale, and continue to give the best top quality service even after the warranty is out! I am a Mazada "snob". I was dead ...

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DealerRater May 4, 2012

This is my 3rd vehicle for this dealership. I dealt with another salesperson that was good, but Russell was exceptional and didn't stop until the deal was made and satisfactory to me. I'm very appreciative. Thanks Russell.

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DealerRater Apr 26, 2012

I was at another VW dealer on a Saturday afternoon when I spotted a 2012 Golf R on delivery truck. I asked the driver if it was being unloaded and he said it was going to North Point. I called over there and told them what was heading their way and the I was heading there too. I was at North Point VW as the truck pulled in. Melvin took me to the back lot, we watched it get unloaded, looked it over, then went back to his office to talk. About 15 minutes later after gettin all the peotective coverings off, ...

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DealerRater Mar 1, 2012

The experience we had at North Point buying a car for our daughter could not have been better. Mike Keech the salesman was very well informed of all the safety features as well as very knowledgeable of the car we purchased and its options. He spent more time with us and my daughter after the deal was completely done showing my daughter the options and how to set up her blue tooth phone etc. This was very impressive since you would think he would want to move on to other sales since he already had ours. Very impressed and appreciative ...

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DealerRater Feb 1, 2012

Joseph was great and patient with me. He helped and answered all of my many questions without getting annoyed. He is a great sales man!

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DealerRater Jan 1, 2012

Mike was great to work with. I got the car I wanted at a price I could afford. This is my 3rd Mazda. I love my new car!

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DealerRater Dec 16, 2011

Everyone here is so very nice! They don't try to sell you what you don't want, but what you need and they are excellent at finding what will fit your budget! We have bought 3 Mazda's now and will not buy anyother car! They never break! And they ride very smooth and the customer service is just wonderful! You're missing out if you don't shop at North Point Mazda!

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DealerRater Dec 5, 2011

Experience was great. Jason (sales manager) and Marcus (salesman) were both very helpful and provided great service. I would recommend North Point VW to everyone in need of buying a car.

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DealerRater Oct 26, 2011

I am very pleased with this dealership and the salesman! I was going to buy in NWA, but purchased with North Point Mazda. very pleased!

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DealerRater Oct 10, 2011

I was interested in the new 2012 Beetle. I went in before they even had the cars. Melvin assured me he would call when they arrived. I was the first to drive the demo and the first to purchase a 2012 Beetle. I would recommend the dealership and especially the salesperson.

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DealerRater Oct 1, 2011

This was my first time to purchase a car so I was admittedly pretty nervous. As a 23 year old female with no big purchasing experience, I was fully aware that I had the full potential to be taken advantage of. I expected the whole experience to be overwhelming and didnt think I could handle it without my parents. However, Melvin and Dewayne were as helpful and patient as possible. They treated me with respect and I left feeling like I had been well taken care of. This was a big step for me in the transition to adulthood and because ...

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DealerRater Sep 15, 2011

The dealer did a great job working with me to ensure I got the deal I needed to be able to buy a new car. Very knowledgeable and it was a fun experience working with those guys! Definitely recommend!

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