Customer Testimonials

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Google Jul 9, 2025

Salesman Eric Box was fantastic! No name on sales manager that came in offensive and aggressive. Left the dealership only to have Eric Box get involved and resolve.

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Google Jul 3, 2025

Good service and they helped me get the car I was looking for.

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Google Jul 1, 2025

McLarty VW handled everything very well. They were very transparent throughout the process. Jason was very good to work with. Financing options and process could be a little better. Overall a very good car buying experience.

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Google Jun 23, 2025

Eric was great! He was friendly and took care of us. He also showed me how to set up apple carplay on my new car. Made sure I knew all the features. I appreciate that!

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Google Jun 21, 2025

it was a great experience walked in knowing what i wanted and didn’t get steered i different way love the car and the service

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Google Jun 19, 2025

I had an outstanding experience purchasing my new Atlas at McLarty Volkswagen, and I have to give full credit to Nathan, who handled every aspect of the process—from the initial conversation to negotiation, financing, and paperwork. He was professional, knowledgeable, and genuinely easy to work with. I appreciated how he managed everything start to finish without handing me off to multiple departments. It made the experience smooth, transparent, and far less stressful than I’ve had at other dealerships. If you're in the market for a vehicle, I can say with full confidence: ask for Nathan. You’ll ... Read More

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Google Jun 15, 2025

I've purchased over 40 new personal vehicles in my lifetime, and McLarty Volkswagen/Mazda is, by far, the best overall dealership I've encountered. The entire staff, from the receptionist, to service, to sales, to finance, are friendly, courteous, easy to work with, and always accommodating. My individual sales person, Nathan, is outstanding, and he has sold me 2 new vehicles in the last year. I HIGHLY RECOMMEND McLarty Volkswagen/Mazda when you're in the market for a new Vehicle.

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Google Jun 3, 2025

Extremely helpful!! Trading my truck in on a new Atlas! It was hard, because I’m a truck person. Andrew helped me find the perfect car! Love it!

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Google May 31, 2025

Easiest experience of buying a car ever. Nathan and Tony were great.

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Google May 21, 2025

Amazing experience overall every single person in the dealership was nice and helping with every question I had

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Google May 19, 2025

Luis made it a quick process trading in our Atlas!

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Google May 15, 2025

Great customer service!

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Google May 2, 2025

First car we went with was used and turned out to be a bad decision. But McLarty VW ended up getting us in a brand new VW with only 11 miles with the same payment the older 2018 with high mileage car was going to cost us. They redeemed themselves and I would go to them again if I’m ever looking for another used car.

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Google May 2, 2025

Josh H was amazing from the first inquiry to signing the paperwork -- and made it happen in a day. Great customer service from all involved. Mallory in credit was great under the threat of a tornado warning while we were signing. Kudos to all. Will definitely send folks your way!

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Google Apr 29, 2025

I went in for an oil change on my VW Tiguan and after looking around on the lot decided to see if I could upgrade to an Atlas. Everyone from the salesman James to the Finance lady, made the process very simple, quick, and easy! I am very pleased with the no pressure staff at McClarty VW and shout out to the young man in the service department (sorry don’t remember his name) for being so friendly as well. Drove off the lot happy with my 2025 VW Atlas, I would definitely recommend this dealership when in the market for ... Read More

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Google Apr 29, 2025

The staff was amazing. Our sales rep, Jack Bowles, was super helpful and made the process of buying our VW so simple. We did not feel rushed or like the salesman was just trying to just make a sale. He explained every little thing and answered all our questions. Would highly recommend to anyone looking for a VW to come here!

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Google Apr 20, 2025

Polly was a pleasure to work with. She was knowledgeable, happy to help (even when she wasn’t feeling well). We were happy to get the car we were going for. Michelle in finance was hilarious and so personable. She helped explain all of the extra benefits and warranties Volkswagen offers. We can’t wait to enjoy our Jetta RLI!

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Google Apr 14, 2025

Best buying experience I’ve ever had! The staff made the whole process easy.

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Google Apr 12, 2025

Nathan Chamberlin exceeded my expectations. He was able to stack up over $7,000 in manufacturer rebates, incentives, and bonus cash and applied it towards my trade in and eliminated all negative equity. Overall very satisfied with his professionalism and outstanding level of customer service and attention to detail.

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Google Apr 10, 2025

Great Experience here! Willing to go the extra mile, literally! They came and picked me up at the airport so I could test drive a car. Trey was an awesome salesman, down to earth, willing to help, and so respectful. Andrew the manager was excellent, helped us get a great deal and helped us coordinate paperwork with our credit union. Mallory helped with the final part of the sale and the extended warranty. I highly recommend this dealership!

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Google Apr 7, 2025

Good experience with the salesman. And the sales manager.

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Google Apr 5, 2025

Second experience with Mclarty Auto Group over the past 2 years. Both went well. I didn’t feel pressured or manipulated in the finance office, or insulted by anyone, which has been my experience with other car dealers in the area. Whole team was accommodating and helpful in finding answers to questions.

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Google Mar 29, 2025

Great experience super nice group of people.

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Google Mar 17, 2025

It was a great experience and everyone was very friendly and easy to work with. Jack our salesman had a great personality and was upfront and honest throughout the deal

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Google Mar 16, 2025

My salesman Nathan was fantastic. Knowledgeable and professional, he handled everything I threw at him during negotiations with a great attitude. 10 out of 10 would recommend to friends and family.

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Google Mar 15, 2025

Mr.Jason made my experience amazing. He allowed me to make the best decision by being honest with me. I’m loving my new car.

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Google Mar 15, 2025

Luis was great to work with. Highly recommend this dealership! The service department worked us in for an oil change and we ended up leaving with a new Atlas.

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Google Mar 4, 2025

Fast and friendly service.

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DealerRater Feb 25, 2025

They were very nice to work with. Took my VW Beetle in for airbag warranty work. They not only replace that but did a complete inspection on my car and washed it. I will be going back in the future.

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Google Feb 22, 2025

Great experience purchasing a VW here. Very friendly and knowledgeable staff from sales to finance. I always feel like I’ve paid too much for a vehicle but I’m very happy with the prices we negotiated.

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Google Feb 2, 2025

Wonderful service... Amazing folks work here The sales manager (Canyon) went above and beyond to help us with our new ride!!! Our salesman (Donald) made our day he was so patient, helpful and so efficient. The finance department service rocks we love (Mallory)!!! The vehicle consultant (Jack) was so much fun and made it so simple to figure out all the bells and whistles. I'm so grateful for him... Everyone we can in contact with at this dealership are outstanding employees... It was a really fun experience!!! 😊 Looking forward to having a long relationship with this dealership. I highly ... Read More

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Google Jan 29, 2025

Great service! Austin gave me updates on my car and parts that were ordered. Great communication. Thank you for getting my Passat back on the road.

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Google Jan 28, 2025

Very good experience

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Google Jan 23, 2025

Highly professional staff, friendly environment. Thank you!

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Google Jan 3, 2025

Very fast service and excellent customer service

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Google Jan 3, 2025

Very professional service department. Ask for Austin. He did a great job, communication was excellent and my car was ready as promised. Very satisfied!

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Google Jan 2, 2025

I recently purchased a new Tiguan from McLarty VW and had a very good experience through and through. I was able to take advantage of great end-of-year incentives and Luis Martinez was great to work with. Purchasing a car is typically not a pleasant experience, but McLarty's sales and finance teams were very straightforward, respectful, and fair to work with. I would certainly do business with them in the future and recommend this dealership if you're in the market for a new car.

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Google Jan 1, 2025

John does a great job as the Service Advisor, and the work on my car has been very well done.

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Google Dec 29, 2024

Serviced department is very detailed and honest. I’ll be returning for future preventative maintenance on my vehicle.

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Google Dec 29, 2024

Quick and friendly service

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Google Dec 21, 2024

I went with my daughter who was buying her first car. Luis was her sales consultant. He treated her with such respect. He was honest, upfront about pricing and financing. I have bought many cars, I don't think I have ever been treated this well I'm so glad her experience was so rewarding. She loves her new car. So look for Luis when your looking for a new car.

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Google Dec 19, 2024

Worked with the most amazing salesman, Luis today! He was so patient and understanding with me, especially as a first-time car buyer. He has great communication/ people skills. The staff itself is also friendly and personable. I will definitely be recommending this place!

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Google Dec 14, 2024

Very professional and friendly and clean location. Thank

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Google Dec 5, 2024

We bought out cross sport here and have used the service center consistently. They are always very nice, and rarely has the service took longer than expected. I almost always speak with John and he is really great. They are very good to communicate regarding vehicle concerns (tire tread, brake pads, air filters, etc.) and recommendations with timeline. I also really like the video walkthrough and explanation of services needed with the ability to accept or decline additional services with price transparency.

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Google Nov 20, 2024

Very helpful lady who answered the phone was super kind!

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Google Nov 19, 2024

Extremely courteous and timely service, with an unexpected bonus car wash!

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Google Nov 12, 2024

Really great team when I walked into McClarty VW to get my vehicle serviced. The service counter checked in my car straight away and answered all my questions on car care. They took me to a store while my car was being serviced and I felt very comfortable from both drop off and pick up drivers. I love the walk through on what the mechanics have done and to look out for in the future. I have used them since my first VW before 2014 and have always been pleased. Would recommend to anyone. Thank you!

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Google Nov 8, 2024

I went to replace my vehicle that had been totaled and came out with what I thought was a new car. This location is not big and I hoped I was making a great choice cause I hate salespeople. “We’re not all gullible” I don’t like the sales pitch all of them have to make you feel like you’re getting a deal. But I said what I wanted picked from the few options and left with a vehicle. After having the vehicle for a few weeks come issues that should’ve been with a new car and ... Read More

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Google Nov 6, 2024

Great service.

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Google Oct 31, 2024

It was a necessary service I feel they were very thorough.

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Google Oct 20, 2024

It was my first time to have taken a vehicle on to a service shop, I was well pleased with the process. I only wish that it could have been done in one trip bc of my travel over an hour one way. I am pleased with their service.

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Google Oct 18, 2024

Love the clip of the inspection.

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Google Oct 6, 2024

John was great! Great customer service & much faster than I expected!! Great job!!

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Google Oct 4, 2024

They are professional and funny at the same time

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Google Sep 28, 2024

Austin in the service department is a fantastic customer service person.

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Google Sep 24, 2024

Great job of fixing my Touareg TDI. Iwas kind of surprised, they normally leave the vehicle very clean, but the spare wheel well where they were working was left very nasty with spilled DEF fluid.😒

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Google Sep 19, 2024

Great service !! John took good care of me ..

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Google Sep 11, 2024

They put up with me, fixed the car, communicated details. What more could I want.

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Google Aug 5, 2024

Thank you McCarthy VW for taking care of our Airbag recall. Little rock VW wasted 3 trips (and charged us $300 for a new battery for an Airbag failure ?) Anyway your service is great. We are on our 3rd VW and the next one will be purchased from you.

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Google Jul 24, 2024

The coolant light on our Atlas came on so we scheduled an appointment. The appointment was two weeks out so they gave me some coolant to keep the Atlas filled until they could service it. Even with a later service date, I didn’t want to go anywhere else since I knew they would do an excellent job. Of course they exceeded all my expectations. Austin got me all checked in and added two additional things to the service list that I was worried about. Then Tony serviced our Atlas and explained everything very well. We will continue to be ... Read More

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Google Jul 16, 2024

Mclarty VW was great. Excellent service, excellent attitude, excellent professionalism. I loved the video sent to show me findings on my car before I agreed to extra services needed. I definitely recommend Mclarty for any services needed on your car.

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Google Jul 15, 2024

Excellent Peofessional Service! McCarty services both of my vehicles!!

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Google Jul 12, 2024

Staff is professional, courteous and communicative.

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Google Jul 11, 2024

My partner and I had a collision on vacation which was deemed a “total loss.” We looked on the McLarty site on a Sunday and highlighted vehicles we were interested in, because we needed to be in a vehicle quick! We thought we wouldn’t hear back until Monday afternoon at the earliest, but to our surprise, Luis Martinez with Mclarty Volkswagen/Mazda reached right out to us on a day HE WAS OFF, and helped us with looking at available vehicles. We saw him once we were ready to get into a new vehicle and the experience was seamless!! ... Read More

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Google Jul 10, 2024

I recently purchased a new vehicle from McLarty Automotive and had an outstanding experience! Nathan Chamberlin was our salesperson, and he was phenomenal from start to finish. Nathan's expertise, patience, and genuine care made the entire process seamless and enjoyable. He answered all our questions and ensured we found the perfect car for our needs. I couldn't be happier with my new vehicle and the excellent customer service we received. Thank you, Nathan and McLarty Automotive! Highly recommend!

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Google Jun 26, 2024

My 2021 Jetta wouldn't go in reverse. McClarty Volkswagen had it fixed in a day. Great service. Great communication. Gteat dealership

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Google Jun 16, 2024

We had a great experience. Nathan was an excellent salesperson. He spent a lot of time with us to show us vehicles and wasn't pushy at all. Then after the sale, he spent a lot of extra time to show my daughter all of the features of the SUV and how to use them.

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Google Jun 12, 2024

I just moved to the area from out of state, John was very nice and even though he said that they might not get to it until the week I was pleasantly surprised that the worked on my car that same day Austin was very nice and he followed up with a call on what the problem was and that it was fixed. This VW dealership was so professional unlike the dealership that I was having to deal with in Las Vegas

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Google May 28, 2024

Service was as described and finished 1 hr ahead of time. 5 stars

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Google May 26, 2024

The folks over at McLarty VW had me back on the road in record time! Great service and great communication through the whole experience!

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Google May 11, 2024

Love North Little Rock

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Google May 11, 2024

Volkswagen in North Little Rock, Arkansas, done awesome job on my vehicle. I got an oil change and they washed my car but before that, they even showed a video of what they was doing to my car. They rotated my tires and much more! Go to this dealership and not Little Rock.

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Google May 6, 2024

Everyone that I dealt with was a pleasure, Luis was great.


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