Customer Testimonials
Very nice and helpful! Jason and Tony are rock stars!
First of all the impossible became my possible. During my recovery as an alcoholic I was somewhat discouraged of my past mistakes concerning my life choices ( one being credit). I somehow managed to maintain my paid off 05 Santa Fe for yrs. The inevitable happened and it was time to put her to rest. Fear gripped me knowing I wouldn't have a chance in hades to get a DEPENDABLE CAR. I knew I would have to resort to unsecured measures. I was referred to Mclarty Mazda . Walked in with head hung low, sweating nervously, and panicked. Telling myself " I'...
Very easy to deal with. About as hassle free as you can get. Knowledgeable and friendly staff. Not over the top or fake salesman, Jason was straight forward and honest.
Service was 5 star. Special Thanks to Ron for all the help.
Amazing service and super nice service representatives.
Easiest experience of buying a car I’ve ever had!! I use to sell cars in TN and I can say McLarty Volkswagen has it down pat!! No pushy salesman who went out of his way to make the buying process effortless. Everything was done and completed in a timely manner (under 4 hours). I highly recommend McLarty and I love my new, (to me) fully gassed up and detailed VW Passat!!
Awesome Staff, very friendly and helpful! Being a female buying a car isn’t always easy. They treated me with respect and did not take advantage me like other dealerships have in the past. Alex Dorr is a top notch salesman, My Husband and I gained a new friend. I highly recommend McClarty Volkswagen.
One of the best car buying experiences I’ve had. Highly recommend Alex Dorr, great salesman that worked hard for the best deal he could get for my wife and I. Whole staff was friendly and knowledgeable.
Very helpful and very professional!!
All good. Very professional and helpful regarding all aspects. Matt, sales representative provided all customer needs.
Nothing negative Nothing positive
Alex Dorr is a miracle worker! I have tried so hard to get out from Santander for a long time with their ridiculous 20% interest rate! He hooked me up! Now I have a safe reliable vehicle!
Wonderful Service! Great People! 💖🌸💗🌸💕
This was the best car buying experience I’ve ever had! I will highly recommend McLarty to everyone I know! I bought the car sight unseen and they delivered it to me the next day. My salesman, Austen, was very helpful and not pushy at all. Everything was perfect!
Fast and great service. I love the fact that they send you a video of your inspection!
I would ABSOLUTELY recommend McLarty. We are from Calif and dealing with a health issue at the Myeloma Institute here at UAMS. We will be here for 2 months ad we needed a newer car anyway. (My husband drives a 20 yr old Passat.) So I went to them, shared my story and what we needed. Besides a car, we needed their help. This is truly an awful car market and despite that, they had my car and helped me to overcome many other obstacles, like we didn't even bring a checkbook with us! I also needed help returning the rental ...
Salesman was very nice and understanding of my needs and wants
Alex, Jack and Andrew were PHENOMENAL! Smooth experience coming from someone who has the worst nerves when buying a car. The best folks to work with BOTTOM LINE! Will be back soon to buy my boyfriends car. 10/10 recommend.
Always very helpful. Ron was awesome!
I had a GREAT experience at McLarty VW working with Jack (sales) and Andrew (financing). They made the whole experience stress free and easy. I am happy to become part of the McLarty family and will definitely be going back if I ever need to buy another vehicle.
I had a wonderful experience purchasing my Atlas Cross Sport from McLarty VW! The staff was great & made the car buying process stress-free! I absolutely love my new ride! Highly recommend purchasing a vehicle from this fantastic group of people!
Great a experience and every one is professional. I love how detailed everything is and its very appreciated.
The Volkswagen service team was fantastic. They were kind and informative throughout the whole process. They listened to my concerns with empathy and respected my decision when I declined certain work. I will be using this team again for my future service needs. Thanks again Ron T. and Joel H. for everything you did!
Wow. All I can say is wow. Ketcher wow. So fantastic. Honestly he’s the best guy that could help you. Will absolutely go out of his way to make something happen. Literally you all need to set up an appt and go see this man. Go there meet and amazing guy and Get your dream car. What more could you ask for?
Very Professional.! We didn’t feel as if we were just a number.. made the process easy and fast and worked to get us what we wanted. We didn’t have to settle. Mr Mazen was our salesman and he went above and beyond what he had to do. He even went to two different lots to get us into a vehicle. Finance Manager Mr Andrew made us feel at ease and no pressure on final paperwork even helped get us all the extra coverage we desired!!! We will be back. If you are looking for a new vehicle call ...
I've always had a good experience here. Thanks guys 👍
Amazing service and very helpful crew. The entire staff is super polite and took amazing care of my vehicle!
K
The customer service has become top notch! The mechanic on my tdi wagon straight forward!!
The service was good and we were out in two hours with a car wash. Of course we made an appointment for the service we needed.
Always great service and professional/friendly staff. Thanks Greg and John!
Everyone we dealt with was absolutely wonderful (Matt, Hayden and Andrew). Could not ask for a better experience!!!!
Excellent and quick service. Honored an expired coupon which I didn’t realize was expired. Sent videos of issues with the car and were honest and fair. Thanks
Amazing to do business with. Everyone was easy and quit. I advise everyone to go buy their cars from there because of their professional crew and great inventory selection.
Great experience. I arrived at the dealership at almost 7pm to see what they had available and ended up purchasing a vehicle without feeling pressured even though they were scheduled to close at 8pm. Jack was my salesperson.
I was in North Little Rock due to my Dad being unexpectedly admitted to the hospital there. My Volkswagen was due for service and I was not sure when I would be able to get it scheduled back home. The Service Department was willing to work me in. These guys were all so nice and helpful!!
Mclarty VW is AWESOME!! I do recommend them to all family and friends!! I will never buy a VW from anyone else!! They are 10stars plus!!!
Fast, reliable, helpful. Amazing service all around
Always great service. Staff is attentive to my needs and concerns. Their familiarity the service history of my vehicles insures consistent maintenance and care.
Great no pressure shopping. All staff nice and helpful. Cameron was great to work with!
Everyone very polite and helpful. They go way beyond standard customer service.
WOW! Literally the BEST car buying experience I have ever had. Ketcher was super cool and knowledgeable dude, who will go above and beyond to get you the best deal possible. When I went in I was expecting to look at used vehicles, but I was wrong. Ketcher and the amazing Sales Manager got me approved for a 2021 Arteon with 0 miles at a 4.1 interest rate! PHENOMENAL
Going in, I was a bit nervous about the whole new car shopping, but Ketcher overall did awesome in getting us in a brand new Arteon. His customer service, sales service and knowledge all made us feel like we were dealing with a friend. Can’t forget the sales and financial manager! You guys are awesome!
The most pleasurable car buying experience ever! Thank you to Wes & Josh for all of your help! Everyone is very welcoming and non-pressuring.
4/5 stars only because of turn around time. If wasn’t for that then definitely 5/5.
An overall great car buying experience! McLarty Volkswagen is not notch!
My experience with McLarty Volkswagen was awesome! Everyone was super nice, and made sure that I felt confident when I left the lot with my new car. My salesman was Jason it was a very easy buying experience. Jason made sure that I knew where everything was before I ever left the dealership. I would highly recommend McLarty Volkswagen. Thank you so much Jason for making sure that I got what I wanted and I love my car!
I was on a slight vacation from Alabama to Oklahoma when my car broke down in lonoke Arkansas about 20 minutes from little rock. It was about 6pm when all this occurred so the dealership was closed at the time. I called the next morning and they got me in at 7:30 am; diagnosed the issue by 11 and i was back on the road. I greatly appreciate John and Greg that were at the service desk when i arrived. Theu were extremely polite and concerned about my issue and made sure we came up with a fair solution. This place of business ...
Customer service really stands out, appreciate the job they've done.
Josh was great and easy to work with!
5 star maintenance service!
Excellent
Great experience at the dealership. The first sales guy was not entirely helpful but my sales and finance persons were great. Too bad customer service afterward is a completely different story.
Alex is an amazing sales person and a really cool guy. The entire crew up there treats you like family and makes you feel welcome.
Excellent service..they handled our RV so professionally..very cordial..very nice people all thru...thank you for your fast service
Staff are very professional and friendly. I love how they offer a video of the inspection. I appreciate the transparency.
I called and talked to Ketcher a few days before buying my VW Atlas. He was very professional over the phone. Informative but not pushy at all. Inventory was low so we decided to look at another VW dealer but we were disappointed in the other dealers customer service so we drove over to McClarty and ended up buying an Atlas from Ketcher and everything was done absolutely professional and easy! Would definitely buy from them again!!
I enjoyed the service at McLarty's because they made me feel very comfortable. The technician explain everything through video while he was working on my car that's never been done before he showed me everything he was doing the way it made me feel as though I was right there in the shop with him that was the best thing thank you Alex you're great
Cameron went above and beyond helping my husband and me buy a new vehicle, and helping us when the finance company never sent our paperwork a month later!
Very personable! Honest and accommodating. Felt very at ease and was not pressured at all!!!!!
Outstanding service dept, answered all my questions about my ‘19 Atlas. Did work in timely fashion and got video of inspection of car showing tire/brake wear limits, a lot of dealers don’t do that. No oil mess from servicing like that other dealer in town I went to, never again. Will stick with Mclarty VW. Thanks!
I went up there with no intent to buy with $500 disposable income that I can play with they managed to show me a 2017 Volkswagen Jetta 1.4 turbo with a 5-speed I love that car I got a great deal I got it for $303 a month but the salesman and the other kind of pushy but other than that to polite
I went in for a used car, but because of the staff's hard work I got a brand, new Golf Sport Wagon. I love my car.
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