Customer Testimonials
My 1st experience in buying a car in over 16 years. It was, to say the least, a wonderful experience. There was no "dreaded" pushiness!!!! Every employee was superbly kind. My salesperson was extremely kind and thoughtful and worked hard to get me the best deal.
Very friendly customer service, always willing to help you.
Wonderful service all-around!
The MCLARTY Volkswagen dealership and service team is Awesome. I been doing business with the same group of awesomeness since the day I purchased my 2014 Jetta from the showroom floor. A special thank you to the leader of this specific dealership. A leader is only as great as the team he leads. Stay Awesome!!!!
Everything was smooth and easy.
Purchased 2023 GTI from out of state and it was my best car buying experience to date. Andrew and Jason were quick to answer any question or concern I had. Pricing was very competitive and it was just as advertised online.
Would like to give a shout out to Bobby in the Mcclarty VW service department. Couldn’t be nicer. Always has a minute and goes out of his way to make my elderly mother feel noticed. Much appreciated Bobby!!
Everyone was kind and thorough for the maintenance check of my VW. I like the way I feel confident that my VW ride is safe and comfortable on the road. Thank you VW service Dept.
Came for a recall on my VW the service writer John was excellent. Issue was Aiken care very efficiently and professionally
Our first time here and they were impressive from start to finish!
Very good service and ease of scheduling
Jack is THEE guy to go see, he will treat you very nice & give you the most swell deal you can find! Call him stat for your next ride!!!
prompt and dependable service
We had a recall and the CEL was on for this appointment that we just finished. Everyone was super nice and accommodating. We had a loaner vehicle that was commensurate to our owned vehicle the entire time and it was hassle-free. We got the vehicle back in great shape and they even washed it for us. Great service and looking forward to coming back
The parts/service department provided me with great customer service and support.
Very friendly and kept me informed about my Beetle Volkswagen
Jake helped us find a great car and was so patient and accommodating while we were making our decision. Loved it and love our new car!
Their work speaks for itself.
Got to my vehicle in ahead of schedule and was very thorough on the inspection. Thank you for your expedited service.
My wife and I were not pressured in the least and your sales rep Jason Burroughs was friendly and knowledgeable. He introduced us to his colleagues who were also helpful and friendly.
John was very friendly and went above and beyond to be sure we were treated right.
A bit pricy but good service.
Eric Box was great to work with. He communicated everything great via email and text. I flew in from out of state to buy a hard to find used Jetta GLI. He personally picked me up from the airport and made me feel welcome. Whole process only took about 2 hours and I was driving my barely used car home! The sales and finance staff were great too. Finance made the process relatively pain free. Only problem was my credit card company initially blocking the down payment for fraud. It was a big payment and I was out of state so ...
From the start, they took charge to service my vehicle, descent cost and even washing my car. Great Mclarty Volkswagen!
This was my first time having my car serviced by McLarty Volkswagen, and I was very pleased. From the time I dropped my car off to when I picked it up, I was greeted with a smile and felt welcomed. The level of care and customer service I received was refreshing. I will definitely take my car back to be serviced by them again.
It was a pleasant experience.
McLarty did an oil change and tire rotation, and even wash the car for us. An they took care of a recall that we didn't know about. Awesome. My only complaint is that it took about four hrs to accomplish this.
Great service! Quick responses. Love the video to share what they saw on the tire that needed replaced after they did their mult-point inspection.
Excellent service as always
The shop got backed up and it took 3 hrs instead of 1 and a half….but they didn’t charge me so all in all I had a good experience!
The staff were accessible and efficient. It took an hour to test drive a car, buy the car, and driving it off the lot. The sale was seamless.Kudos to my salesmen Jason and Tony.
When I totaled out my Tiguan I reached out to McLarty VW knowing they would help me find a vehicle, and that's exactly what they did.
I WILL BE BACK! Thanks for fixing my car in time before Christmas
They helped me so much
Very friendly and professional
Wait time to get an appointment is too long.
Squeezed me in to ensure repairs were completed prior to warranty expiring
Brought my 2022 GTI in for a recall check. No problems & like the video they send of technician checking my car
Easy to schedule vehicle services and you are in and out pretty quick.
Very pleasant staff. Great customer service.
Very helpful and friendly staff! Made us feel right at home!
Great sales great people. Put me in a very nice ride . We will be back .
Pleased with everything except for the cost. I estimate that I paid about $80.00 more for my oil change and tire rotation than I would have if I had used my local Volkswagen dealer in Springfield, MO.
Nice place. Good folks. Love the classic Volkswagen they had on the floor back off in the corner. Blast from the past.
Everyone took care of me and made the experience safe & easy. Jack sold me my new Tiguan and he’s wonderful!!! Very calm, knowledgeable, and helpful. I will continue to work with McClarty VW from here on out. Best car buying experience yet!! Thank you, Jack, Tony, Kyle, Haden and everyone at McClarty VW!!!
The car took a while to be transported to the dealer, but my sales professional kept me updated throughout the process.
Our family had great experience purchasing several Volkswagen from McLarty Volkswagen NLR. Jack Bowles is always great to work with, no pressure selling, he worked with us to meet our need, and he even made suggestions about other products that may have similar or better values to help us out even if he didn't make a sale. Now this says a lot about a person. Before working with Jack we been to several top dealers in LR, we noticed how each sales reps approached us and we experience some good and bad vibes that mainly focused on making a ...
Took our car in for a recall and service. Car was ready when they promised and cleaned.
GREAT SERVICE!!!! Staff was very friendly. Love the inspection video. Best service I’ve had at any VW dealership 😎
I recently worked with Cameron and the Management team at McClarty VW. The whole team went way above and beyond to ensure my experience was a great one. Cameron found an awesome vehicle for me in a matter of minutes after initially speaking with me and assessing my needs/wants in a car. He delivered the fastest results AND was spot on with what I requested. Everyone with whom I dealt were extremely personable and professional.
Everyone was very knowledgeable and helpful, from the initial online chat to narrow down the vehicles, to the salesman Mazen, manager Hayden, the finance officer Andrew, and Jack that helped with showing all the functions, and features of the vehicle!
Because my sales guy his name is Austin, and he was amazing person great personality he went above and beyond!!!
I worked with Cameron and Austin on the date of purchase. Both were polite and were not pushy at all. I had a set amount I could spend, and Cameron worked with me to make a deal. I am 47 years old and this is my 8th vehicle. This is the best and easiest car buying experience I've ever had.
We know Volkswagen makes fantastic vehicles, so that goes without saying. But let me tell you about the great service I experienced from the entire team at McClarty Volkswagen -- specifically Mazen, Hayden & Jack. From start to finish, my husband and I were treated with prompt and sincere service. We were *those people* who came in to buy a car at night after a long day of work and this team never once complained about how late we were keeping them there. As a woman, I felt heard and respected by the team. I HIGHLY recommend McClarty Volkswagen for ...
I love this dealership for service. Jordan was great, very thorough, very smart and concise. The video diagnostic thing is what sets them apart and the service manager who checked his work and helped explain the issue was brilliant, he knew exactly what he was talking about, did not try to sell me something, only told me exactly what was wrong and what my options were. For that I will take it back to McLarty Mazda VW of NLR Arkansas for my major upcoming repair. Additionally, I would like to note that we gave the salesman hell for two straight ...
My salesperson Eric Box was very helpful he showed me every car I asked about. He kept in contact with me throughout my experience. Everyone there has been very helpful. Jack Bowles has answered every question I have had about my vehicle. Everyone was exceptional and I can't say enough about them.
My salesperson, Maven was very professional, friendly, and helpful. The finance specialist was great, and Jack was very helpful and knowledgeable when showing me how to set preferences in my vehicle.
Pleasant experience, knowledgeable rep
First things first, Ketcher Montgomery at McLarty VW is awesome! I took my jetta in to have a tire fixed and I also needed something else looked at on my car. He said he'd make sure to have it all checked out and see about getting me fixed up, and that, he did. He was professional and expressed sincere care for my needs regarding my vehicle. I must give an additional ⭐️⭐️⭐️⭐️⭐️ for Ketcher because he most certainly deserves it. I do thank you for your service, please keep up the great work sir. I have been with McLarty for ...
They got my car in and got it fixed in very little time. They are the best place to take your VW
I would highly recommend these guys! They did their best to make the deal happen & I left with what I wanted. For once in a long time I didn’t have to just settle even though I didn’t have fantastic credit. Cameron was great in making sure we were good while waiting & even before going to other dealerships pulling what we wanted to know about. Give them a chance!
Great service. Really worked with me
I went up there with no intent to buy with $500 disposable income that I can play with they managed to show me a 2017 Volkswagen Jetta 1.4 turbo with a 5-speed I love that car I got a great deal I got it for $303 a month but the salesman and the other kind of pushy but other than that to polite
I went in for a used car, but because of the staff's hard work I got a brand, new Golf Sport Wagon. I love my car.
